WHITEPAPER: Community Management in the Automotive Industry
In the contemporary digital environment, community management (CM) is crucial for automotive brands in order to create strong, meaningful connections with their audiences. How are leading automotive brands using this strategy to boost engagement and connect with their audiences?
Our latest report explores the community management strategies of 54 automotive brands on Instagram, X and TikTok. Using the unique CAOS framework, our experts have identified the winning strategies – as well as the ones that fall short – whether it comes to boosting brand advocacy, fostering loyalty or driving impactful interaction.
The report will unveil:
- Why community management is a game-changer for automotive brands, helping drive brand love, real-time feedback, and crisis management.
- Top-performing brands that excel at community engagement—Mercedes-Benz, MINI, and more—plus the tactics that make them stand out.
- Platform-specific analysis: A deep-dive into how brands perform across social media platforms, with tangible recommendations on how to improve your strategy.
- Best practices for creating dynamic, community-first content that resonates with your audience and drives deeper connections.
>> Are you ready to level up your brand’s community management? Download the full report today and start driving better engagement across your social media platforms!